How Deductor can login on TRACES?

A deductor needs to log in his account on TRACES to perform a number of activities like

  • Downloading Form 16 / 16A of the taxpayer,
  • Generating conso file
  • Manage account on TRACES
  • View PAN master
  • Validate certificates
  • Check TDS refund
  • Check Challan status
  • Online and offline corrections etc

For knowing the seamless step by step login process and queries relating to locked in account, forgetting password and other related issues read our blog

In order to login on the TRACES (TDS) website, you need to follow the following steps:

  • Open the link https://contents.tdscpc.gov.in/. A pop-up window will appear, here you are required to simply select the “Continue” option. Traces
  • Once you reach the home page, click on the Login link at the top of the left navigation bar as shown in the image below. Traces
  • Now you will be taken to a page where you need to fill out the login credentials as shown below. Traces deductor
  • Once logged in, the dashboard will appear as shown below. deductor

What are the possible reasons for which sub-user cannot log in to TRACES account?

Possible reasons restricting a sub-user to log in his TRACES account can be

  • The account has been Disabled or Deleted by TRACES

If you have not logged out your account for two consecutive quarters in a financial year it gets automatically disabled or deleted by TRACES. In this case, you must contact your admin user to recreate your account.

  • The account has been locked out

When you make 5 consecutive wrong login attempts within 24 hours, the account is locked for one hour. You can try to make login again after waiting for an hour.


What if I enter the wrong login details?

If you enter wrong login details for 5 consecutive times your account will be locked out for the next one hour.


While making login I am again and again redirected to the main page. Why is it so?

Sometimes while making ogin deductor is redirected to the home page again and again. To solve the same you should clear cache memory or switch the browser. In case you are using Internet Explorer try using Google Chrome or Mozilla Firefox or vice versa.


I have forgotten my TRACES Login Password. What shall I do now?

To reset your password follow these steps

Click on https://contents.tdscpc.gov.in/. Click on continue on the pop-up screen and on the left-hand side panel find the third option under login of “ Forgot password”. Now select Deductor.

Forgot password

Fill in the details as shown in the image from step 1 to 4

TRACES Forgot password

After entering the details in step 1 and step 2 you can edit the mobile number on which OTP will be sent. Enter the correct OTP to reset password in Step 4. You will also receive an intimation regarding the changed password on registered mail ID.


Is it possible to reset User Id?

In case you have forgotten your User Id follow these steps to reset the same.

Go to TRACES home page https://contents.tdscpc.gov.in/. Click on continue on the pop-up screen. Now, on the left-hand side panel find the fourth option under login of “ Forgot User ID”. Now select Deductor.

User Id Forgot TRACES

Next, a screen as shown below will open up. Enter the details in step 1 and 2

User Id Forgot TRACES

On Screen 3 you will see your registered mobile number. Edit the same if required. On proceeding an OTP will be sent on this mobile number.
After entering the OTP validation will be completed. And your existing User id and registered mail id will be displayed on the screen. Edit the details if required or enter the new password to continue.
On successful submission of details activation link and codes will be sent to registered mail id and mobile number.
You can log in your TRACES account after successful activation.


Is it possible to change my User Id for TRACES?

Yes, you can change your user Id on TRACES by going on the home page and selecting the fourth option of “Forgot User Id” under login on the left-hand side.


Why a Taxpayer or PAO shall login TRACES?

A taxpayer i.e. the person whose tax has been deducted or PAO can log in TRACES for

  • Registering itself
  • Downloading Form 16B
  • TDS certificate verification
  • Downloading or viewing Form 26AS
  • Managing user profile and passwords
  • Download aggregate TDS Compliance Report. Etc

How a Taxpayer can login his TRACES account?

Follow these steps to make a successful login on TRACES.
Click on https://contents.tdscpc.gov.in/en/home.html to open TRACES home page.

Traces account

Click on Continue to proceed further. Select login on left-hand side screen.

Traces login

On the next screen choose user as taxpayer / PAO

Taxpayer login

My PAN details have changed after registration on TRACES. Which details shall I mention to reset the password?

If your PAN details have been updated after registration, mention the old details under the Forgot Password option.


Can I reset my User Id?

For PAN card holder the user id is always PAN. Hence the need for an option to reset user id does not arise in this case.


What is the meaning of “Invalid Details”?

A registered taxpayer at the time of resetting password might find an error in Step 1 as “ Invalid Details”. It may be due incorrect submission of the following details

  • User Id
  • Date of Birth / Incorporation
  • Name as per PAN

To know the process of registration on TRACES website Read our blog.


CA Abhishek Soni

Abhishek Soni is a Chartered Accountant by profession & entrepreneur by passion. He is the co-founder & CEO of Tax2Win.in. Tax2win is amongst the top 25 emerging startups of Asia and authorized ERI by the Income Tax Department. In the past, he worked in EY and comes with wide industry experience from telecom, retail to manufacturing to entertainment where he has handled various national and international assignments.