Income Tax Return
Refund Status

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Frequently Asked Questions (FAQ)

What is Income Tax Refund?

Income Tax Refund arises when in a financial year, you’ve paid more tax (either by way of TDS or Advance Tax or Self-Assessment Tax) than you’re supposed to after taking into consideration all the deductions and exemptions at the time of filing of Income Tax Return.

Income Tax Refund

How can I claim my Tax Refund?

For claiming your tax refund all you need to do, is give a written proof to the Department about your Income and deduction details, by way of filing your Income Tax Return. Just make sure that you provide the details of all your income and tax deducted during the relevant year, so that the component of refund is reflected in your income tax return. Remember, to claim your Income Tax Refund, online filing of the return is a must.

File your Income Tax Return now: Tax2win.in

I forgot to file my Income Tax Return, can I claim my refund now?

Don’t worry, if you missed the bus, you can still file Belated Return under section 139(4) and you’re good to go! To know more about Belated Return, refer our blog https://blog.tax2win.in/belated-return-forgot-file-return/

File your Income Tax Return now: Tax2win.in

I filed my ITR with a refund but still not got refund?

First make sure that you have verified your Income Tax Return because only once your ITR has been verified, it will be further processed by the Income Tax Department.

To know how to verify your Income Tax Return, refer https://blog.tax2win.in/simple-guide-e-verify-return/

If it’s already been verified, then the reason for not receiving your refund can be:

  1. Your ITR is still under processing:

  2. Your ITR has been processed but Income Tax Department determined: No Refund Due

  3. The Refund has been processed after determining the refund, but refund could not be credited due to reasons like incorrect bank account number, change is postal address etc.

What are the common reasons for Income Tax Refund failure?

Here is a list of reasons for the failure of refund.

Refer https://incometaxindiaefiling.gov.in/eFiling/Portal/StaticPDF/Resolution_FAQ-refund_final.pdf

How much time does it take for refund to get credited in my Bank Account?

As per the procedure, Income Tax Department processes the refund only after you have filed and verified Income Tax Return.

Generally, it takes 20-45 days from the date of e-verification of your Income Tax Return. However, for the returns, verified through sending of ITR-V to CPC Bengaluru, it may take some more time.

For how many previous years can I claim income tax refund?

Income Tax Return Filing is the prerequisite for getting Income Tax Refund. Income Tax Department gives you freedom to file previous two years’ return i.e. in the current Financial year 2016-17, you can file return of F.Y. 2015-16 and F.Y. 2014-15 by way of Belated Return u/s 139(4).

But, if you have refund due for the years preceding the aforesaid year, for which you forgot to file income tax return, then you can take respite of CBDT Circular No: 9/2015 to get a refund for previous six assessment year. So, for financial year 2016-17, assessment year 2017-18, you can claim refund for assessment year-2011-12; 2012-13; 2013-14; 2014-15; 2015-16; 2016-17.

This circular can be used only where; your refunds is the result of the excessive deduction/collection of tax and/or excess deposit of advance /self-assessment tax.

For taking benefit of the above circular, you need to make an application to the relevant authority depending upon the amount of refund.

Refund Amount Application To:
10 Lakhs or less Principal Commissioner/ Commissioner of Income Tax
More than Rs.10 Lakhs but less than Rs. 50 Lakhs Central Board of Direct Taxes (CBDT)

Note: These authorities have all the powers to make necessary inquires or scrutinize to ascertain the correctness of the claim and accept/ reject your application. Also, Income Tax department shall not pay any interest on the delayed refunds.

What to understand from different common Refund Status’?

Status Meaning

No e-filing has been done

You have either not filed your return or filed manually.

To be eligible for a refund, you are required to file your return online as the returns filed manually are not qualified for a refund from F.Y. 2014-15.

E-file your return now Tax2win.in or take the help of our expert CAs

Refund is already credited to your bank, please contact your bank.

Refund has been processed and credited to your Bank Account

If your refund has not been credited, then contact:

State Bank of India.

Address: SBIFAST 31, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri East, Mumbai - 400 093

Email: [email protected]

Toll free Number: 1800 425 9760

Refund cheque has already been encashed.

Your refund has been processed and credited to your Bank Account and the same has been encashed.

If your refund has not been credited, then contact:

State Bank of India.

Address: SBIFAST 31, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri East, Mumbai - 400 093

Email: [email protected]

Toll free Number: 1800 425 9760

The Assessing Officer has processed your refund and forwarded to SBI for dispatch

Your refund has been processed from the Income Tax Department’s end and the same has been dispatched. It’s likely that the refund will be credited in a few days. Just wait for some days and check the status again and if it does not get credited again then contact State Bank of India.

Address: SBIFAST 31, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri East, Mumbai - 400 093

Email: [email protected]

Toll free Number: 1800 425 9760

The Assessing Officer has processed your refund and forwarded to SBI for dispatch

Your refund has been processed from the Income Tax Department’s end and the same has been dispatched. It’s likely that the refund will be credited in a few days. Just wait for some days and check the status again and if it does not get credited again then contact State Bank of India.

Address: SBIFAST 31, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri East, Mumbai - 400 093

Email: [email protected]

Toll free Number: 1800 425 9760

Refund Not Determined

Your Income Tax Return is still under process at the Income Tax Department’s end. Just wait for some days and check the status again.

Unable to credit refund as the account number provided by you is incorrect.

This means that the account number provided by you was incorrect. You are requested to apply for refund reissue by providing the correct account number to claim your refund.

Adjusted against outstanding demand.

Refund for this Financial Year/Assessment Year has been adjusted with the past outstanding demand by Income Tax Department.

To check that from which year’s demand your refund has been adjusted:

If you’re not able to find the right option or not satisfied with the adjustment of refund with the outstanding demand, contact us at [email protected] and we’ll be your savior!

Your assessing officer has not sent this refund to Refund Banker.

This means that the Income Tax Department may still be processing your Tax Return and refund. It typically takes at 20-45 days from e-Filing for refund processing. What you can do is you can apply for refund reissue by providing the correct account number to claim your refund.

Contact Jurisdictional Assessing Officer

This means that you’re required to contact the Assessing Officer (AO) of your region as Income Tax Department may want some clarification or information in relation to your Income Tax Return.

To know your Jurisdictional Officer, go to https://www.incometaxindiaefiling.gov.in/e-Filing/Services/KnowYourJurisdictionLink.html and enter your PAN number.

Can any other person get my refund?

As per the law, only the person whose excessive tax is deducted is eligible to get refunds. However, there are a couple of exceptions to this:

  • When your income is included in any other person’s income (as per provisions of the law), then the latter can get your refunds.

  • In case of death, incapacity, insolvency, liquidation or any other reason when you are unable to claim/receive refund, then your legal representative or trustee or guardian shall be entitled to your refund.

What are the different ways in which refund is issued by the Department?

The Refunds are sent by the Income Tax Department in two ways-

RTGS/NECS: This is the fastest facility provided by the department to get refunds. Under this facility you refund is directly credited in your Bank Account.

Paper Cheque: Under this facility the department sends account payee cheque to you. This is comparatively time consuming.

Will I also get any interest for the delayed refund?

Yes, Income Tax department takes the responsibility to make your wait for income tax refund a rewarding experience by granting simple interest @ 0.5 percent per month. However, this privilege is enjoyed by those taxpayers who have a refund of 10 percent or more of the actual tax liability. This is how the payment of interest will work:

In the case of refund arising out of TDS / TCS / Advance Tax – Interest is calculated @0.5% for every month or part of a month for a period starting on 1st April of relevant AY till the date of grant of refund in case the return is filed in time. However, if the return is not filed within the due date the period of interest shall be from the date of filing the return to the date of grant of refund.

In the case of refund arising out of Self-Assessment tax u/s 140A – Interest is calculated @0.5% for every month or part of a month for a period starting from the date of filing of return or payment of tax, whichever is later to the date of grant of refund. In this case also, if the refund is less than 10% of the tax determined under assessment, then you are not entitled to any interest.

In case of variation in the amount of refund – Where, as a result of an order u/s 143(3) / 144 / 147 / 154 / 155 / 250 / 254 / 260 / 262 / 264 or an order of the Settlement Commission u/s 245D (4), the amount of refund payable has been increased or reduced, then the amount of interest shall be increased or reduced accordingly. The assessing office may issue a demand notice for recovery of excess interest paid.

In any other case – Interest is calculated @0.5% for every month or part of a month for a period from the date of payment of tax to the date of grant of refund.

Suppose, Ms. Gupta has paid advance taxes of Rs. 50,000 over the year when she was actually liable to pay a tax of Rs. 30,000 only, then, in that case, she is entitled to a refund of Rs. 20,000/- along with the interest @0.5%. Let’s say, that Ms Gupta filed her return on 5.09.2016 i.e., after the due date and the refund of Rs. 20,000 is received by her on 30.11.2016, then, the interest payable shall amount to Rs. 300/-. (Rs. 20,000 x 0.5% x 3 months)

Notes:

  • The Income Tax Officer may issue a demand notice for recovery of excess interest paid.

  • In case, any refund arises out of Income Tax Appeal, then you are entitled to additional interest over and above the one specified earlier, for delay beyond the time prescribed by the department (3 months from the end of the month in which the appellate order is received by the CIT) @ 3 percent per annum for the period beginning from expiry of prescribed period till the date of grant of refund.

When & How to apply for Refund Reissue?

First verify your Income Tax Refund, then track your status of refund with the Income Tax Department. In case, you have still not received your refund then your reason of delay could be due to problems in your bank account or address details.

In such a situation, you can make a request for refund reissue to the Income Tax Department but only after receiving an "Intimation u/s 143(1)" or a "Rectification Order u/s 154" from the IT department.

Here’s how you can apply for Refund Reissue:

Step 1: Go to http://incometaxindiaefiling.gov.in/

Step 2: Log in with your PAN and password.

Step 3: After logging in, click on My Account tab and in the drop down select Refund Re-issue Request

Step 4: After that, select the Assessment Year, Enter CPC Communication Reference & Refund Sequence No and click on validate.

Then select the mode of re-receiving the refund: ECS or cheque and confirm the bank account number and address details.

When you select –

ECS Mode: You are required to verify the Bank Account Details or can even update by selecting the option” Do you want to update the Bank Account Details "Yes" Enter Bank Account Number, Type of Account & IFSC code.

Paper Mode: You are required to verify, change or update the Address Details, where you want the cheque to be delivered. You can select your address from the Category.

Click on the Submit Button

The changes made by you, in the bank/address details will be automatically updated in the centralized TIN database, and your refund amount will be reissued to you as per your updated records.

How to update Address/Email id/Mobile number for all communications with the Income Tax Department?

Step 1: Go to http://incometaxindiaefiling.gov.in/

Step 2: Log in with your PAN and password.

Step 3: After logging in, click on Profile Settings tab and in the drop down select My Profile

Step 4: After that, select the Assessment Year, Enter CPC Communication Reference & Refund Sequence No (you will find these on the "Intimation u/s 143(1)" or a "Rectification Order u/s 154" received from the IT department) and click on validate.

Step 5: To edit your contact details, go on to Contact Details tab and click Edit