What is the GST portal?
The GST Portal www.gst.gov.in is the official website of the government for GST filing, GST Registration, GST refund tracking, grievances, notices etc. GST related compliances and informations. It is being developed and maintained by GSTN (an authority constituted to look after the implementation of GST in India). You can log in to the GST portal and avail of the GST services available. Let’s understand the various facilities provided by this website-
Here’s the homepage of the GST portal-
What is the GST e-way bill system?
The GST e-way bill system is a paper that is required before transporting or shipping goods worth more than INR 50,000 within states. An e-Way Bill Number (EBN) is made available to the provider, receiver, and transporter when an e-Way Bill is issued. The e-Way Bill replaces the Way Bill, which was a physical document used for the transportation of goods under the VAT system.
GST Portal Login on top right of GST Portal
Registered taxpayers can log in to the GST portal using their username and password. Additionally, new users can sign up to register as taxpayers through this section.
I. Services tab on GST Portal:
Services tab basically contains the link of the activities you can do with the GST –
Registration : For the registration on the GST Portal, a taxpayer needs to select this option. If you have already applied for registration, you can also track the status of your application here. Given below are the thresholds for GST registration -
| Particular |
Aggregate Turnover |
In case of goods :
Normal state
Special category state
|
Rs. 40 lakh
Rs. 20 lakh
|
In case of services
Normal state
Special category state
|
Rs. 20 lakh
Rs. 10 lakh
|
Payments : For the payment of taxes, the GST challan can be generated. and it’s payment status can be tracked with this option.
User Services : This section contains the very helpful quick links to –
- Search HSN Code
- Generate User ID for unregistered applicant
- Holiday List
- Cause List
- Locate GST Practitioner (GSTP)
- Verify RFN
Refunds: This is the taxpayer’s favourite tab, which helps you track the status of your GST refunds application status
E-way Bill System Under this section, you can access the services related to e-way bill.
Track Application Status Helps you track the application status of refunds and registration.
II. GST Law Tab:
This section contains the links of the relevant websites like www.cbec.gov.in and state websites where you can find the complete GST Central law, rules, notifications, amendments etc.
III. Downloads Tab:
For filing GST returns & forms you can find the offline return utilities from here. The list of the utilities available here-
- Returns offline tool
- TRANS-1 offline tool
- TRANS-2 offline tool
- GSTR 3B offline utility
- ITC 01 offline tool
- ITC 03 offline tool
- ITC 04 offline tool
- GST ARA 01 – Application for advance ruling
- GSTR 4 offline utility (quarterly filing)
- GSTR 11 offline tool
- GSTR-6, GSTR-7, GSTR-8
- GSTR-9, GSTR-9A, GSTR-9C
- GSTR-10
- GSTR-4 offline utility (annual filing)
- Matching offline tool
- GST DRC 22A - Application for objection to a provisional attachment order
- TDS and TCS credit received offline tool.
GST Statistics
This page provides an overview of tax collection and e-way bills for GSTR-1 and GSTR-3B for various previous financial years. It provides downloadable Excel sheets. This section promotes transparency.
IV. Search Taxpayer tab:
One of the biggest advantages of the GST is the system of ITC. For this purpose, the authentication of the vendors/suppliers becomes paramount. The GST portal helps us with this. Here are the different ways to search taxpayer details by the GST portal login -
- Search by GSTNIN/UIN
- Search by PAN
- Search temporary ID
- Search composition taxpayer
V. Help Tab
Looking at the needs of the taxpayers to understand the GST law and the processes to be followed, this section contains the YouTube tutorial videos, system requirements, user manuals, and other helpful resources.
VI. E-invoice Tab
The e-invoice tab consists of services like search IRNs, check enablement status, IRP portal, grievance portal, and mobile app. You can also login to access the e-invoice services. It provides services like -
- Enable me for e-invoice
- Download e-invoice JSONs
- E-invoice exemption declaration
It also provides news and updates about e-invoice services.
VII. New|Updates|Events
This section helps you to stay updated with all the latest news and events related to GST like amendments, advisory, notifications, updates etc.
How to Log in to the Government GST Portal?
For logging in the GST portal, you need to first register with the GST. The steps for registration are covered later in this guide.
1. Type gst.gov.in on Google, and click on the GST website. You will be redirected to the following page-
2.Just Click on the ‘Login’ Button on the home page:
3. Now enter the Username, Password, and Captcha code and click on login.
4. On successful login, the next screen will display the dashboard :
The Procedure for GST Registration
The Registration Application for Normal Taxpayer/ Composition/ Casual Taxable Person/ Input Service Distributor (ISD)/ SEZ Developer/ SEZ Unit is same.
1. Go to the link https://www.gst.gov.in/ . The GST Home page will be displayed:
From the top right corner of the page, click on Register.
After clicking on New Registration, the following page will be displayed.
4. After entering all the Information, click on the Proceed Button. You will be redirected to the OTP page, then you have to enter the OTP received on both your Mobile as well as email:
5. After successful submission of Part A, a Temporary Reference Number (TRN) will be generated for filling Part B:
Note:- TRN can be accessible upto 15 days from the day it has been generated.
Part B-
1. Go to the link https://www.gst.gov.in/ . The GST Home page will be displayed.
2. Click on the tab Services > Registration > New Registration option.
3. Select “Temporary Reference Number (TRN)”. Enter the TRN generated above and the Captcha code:
4. After entering the above details, click on the proceed button, the next screen will appear for OTP Verification (Mobile / Email OTP)
5. After clicking on the proceed button. On the Dashboard, the My Saved Application page will be displayed. You have to click on the Action Button to proceed further:
On the top of the page, ten tabs will appear as follows - Business Details, Promoter/ Partners, Authorized Signatory, Authorized Representative, Principal Place of Business, Additional Places of Business, Goods and Services, Bank Accounts, State Specific Information, and Verification. Click on each tab to fill in the information:
6. After filing all the Relevant Details, you need to click on the Proceed Button. You can submit the Application via the following Options-
- A- With DSC
- B– With E-Signature
- C- With EVC
Note:– DSC is compulsory for Companies & LLPs.
After successful submission of Part B, the ARN no. will be generated for tracking the status.
How to Track Registration Application Status?
1. Go to the link https://www.gst.gov.in/ . The GST Home page will be displayed.
2. Go to the services tab >Select Registration >click on Track Application Status
3. Enter the ARN received on your email address when you submitted the registration application.
4. Enter the captcha as shown on the screen.
5. Click the SEARCH button.
The Application status will be displayed:
How to file for cancellation of GST Registration?
1. Visit the URL: https://www.gst.gov.in/ The Home Page will be displayed.
2. Login to the GST Portal with your relevant user ID and password.
3. After logging in, navigate to the Services > Registration > Application for Cancellation of Registration option.
4. Either fill in your Address for Future Correspondence manually, or check the option of Address same as above to copy the same address as in the Address of Principal Place of Business field. After filing all the required Information, Click on the Save & Continue Button
Select a suitable reason from the Reason for Cancellation drop-down list and click on the Save and continue Button.
5. Check the Verification statement box to declare that the information given in this form is true and correct, and that nothing has been concealed therefrom.
6. Select the name of the authorized signatory from the Name of Authorized Signatory drop-down.
7. Enter the Place of making this declaration.
8. Verify the details filled by you by using either your Digital Signature Certificate (DSC), or the EVC option. In case of the EVC option, OTP is sent to the registered mobile number and email ID for the final submission.
9. After successful submission of the form, the ARN number will be generated for future reference.
10. To view the ARN, navigate to the Services > Registration > Track Application Status option.
Payment Services (How to Make Payment)
To create and generate a Challan without logging onto the GST Portal, just follow these steps:
1. Go to the link https://www.gst.gov.in/. The GST Home page will be displayed.
2. Click on Services > Payments > Create Challan option.
3. After Clicking on the Create Challan Button, the following screen will be displayed:
4. Enter the GSTIN and CAPTCHA code and click on the proceed Button then the following page will be displayed:
5. On this page, the reason for the challan has to be specified to proceed further.
6. After this, the following page will be displayed-
You need to fill in details like Tax amount/Interest/penalty in the Appropriate column:
After filing all details, you have 3 Options to pay the amount
- A- E- Payment
- B- Over the Counter
- C- NEFT/RTGS
You can choose any one option for making the payment and after making the payment, you can download the challan.
How to Track Your Payment Status?
1. Go to the link https://www.gst.gov.in/, The GST Home page will be displayed.
2.Click on Services > Payments > Track Payment Status option.
3. Enter the required details like Enter GSTIN, Enter CPIN as shown on the screen.
After entering all the details, click on the TRACK STATUS button.
4. The payment status will be displayed. To see the challan, click on the VIEW CHALLAN button.
1. Go to the link https://www.gst.gov.in/, The GST Homepage will be displayed.
2. Click on Downloads > Offline Tools
You can Download Various Offline Tool To Prepare Your Return Offline.
How to find GST Practitioner (GSTP)
1. Go to the link https://www.gst.gov.in/, The GST Homepage will be displayed.
2. Click onServices > User Services > Locate GST Practitioner option.
3. After clicking on the Button Locate GST Practitioner, you will be redirected to the following page:
You have 2 options for the search
- 1- Enrolment number/GSTP ID
- 2- Name/Area
Enter Enrollment number to find any GSTP, but if you do not remember any Enrollment number, then do not worry, the second option, Name/Area is available. Fill the required column, and you can get your result in below format :
How to apply for Refund?
1. Access the https://www.gst.gov.in/. The GST Homepage will be displayed. Login to the GST portal.
2. Click theServices > Refunds > Application for Refund button:
3. After clicking on the Application For Refund, you will find various Reasons for Refund:
As per your requirement, you can select the option from the list.
After filling in all the requirement fields, you need to upload Supporting documents:
After uploading documents, you have to file your Declaration; you can file your declaration through 2 options –
- (A)- File With DSC
- (B)- File with EVC- OTP will be generated on the registered mobile number and email ID. After verification of the same the application is submitted.
After submitting the application, you will get an ARN receipt for tracking the status:
HOW TO SEARCH A TAXPAYER?
1. Go to the link https://www.gst.gov.in/, The GST Home page will be displayed. Login to the GST portal.
2. Then click on the Search Taxpayer Tab.
3. There are 4 options to search Taxpayers:
A- Search By GSTIN/UIN and click on the search button
B- Search By PAN, click on search button:
C - Search by Temporary ID button -
D - Search Composition Taxpayer, click on the search button:
My Account- View User Profile
Where you can see your complete profile
The following steps can be performed for viewing your complete profile on the GST Portal:
1. Access the https://www.gst.gov.in/. The GST Homepage will be displayed:
2. Login to the GST Portal with your Login credentials
3. On the top right corner of the page displayed, click the down arrow appearing next to your username, click on the My Profile option.
The complete details provided at the time of registration will be displayed on the page
Retrieve the Username
Below steps can be performed to Retrieve the Username on the GST Portal:
1. Access the https://www.gst.gov.in/. The GST Homepage will be displayed:
2. The Login page will be displayed. Click the Forgot Username link, as given below:
3. The User Credentials page will be displayed. Mention the required details like: the Provisional ID / UIN field, and the captcha code as provided in the screen:
4. Click the GENERATE OTP button. The One Time Password (OTP) will be sent to your registered email and mobile number:
5. In the OTP Verification Screen, enter the OTP that was sent to your registered e-mail address and mobile phone number and click on the submit button.
Note: In case your OTP has expired and you want to receive the OTP again on your email address and mobile phone number, click the RESEND OTP link.
After successful submission of OTP. One message will be displayed as mentioned in the below screen i.e., “Username has been emailed to your registered Email address. Kindly check your email”. Check your registered e-mail to retrieve the username:
How to Retrieve Password
The following steps can be performed to Retrieve the Password on the GST Portal:
1. Access the https://www.gst.gov.in/. The GST Homepage will be displayed:
2. Click the Forgot Password link.
3. After clicking on the forgotten password link New screen will appears and enter the required details like Username and captcha code as mentioned on the screen.
4. Click the GENERATE OTP button. The One Time Password (OTP) will be sent to your registered e-mail address and mobile number.
5. In the OTP Verification Screen, enter the OTP that was sent to your registered e-mail address and mobile phone number and click on the Continue button.
Note: In case your OTP has expired and you want to receive the OTP again on your email address and mobile phone number, click the RESEND OTP link.
6. The New Credentials page will be shown in the New Password field. Enter a password that you want to use for flogging in to the GST portal, and re-enter the password to confirm the details.
Note: Password should be of 8 to 15 characters, which should comprise of at least one number, one special character, one upper case, and one lower case letter.
7. Click the SUBMIT button.
After successfully clicking on the Submit button, a message will be displayed as mentioned in the screen below, i.e., “Your password has been successfully reset. Kindly log in to the website using the new password.” You can log in to the GST Portal using the new password from next time.
Grievance Submission Process
There are 2 types of Grievance :
(1) FILING PAYMENT RELATED GRIEVANCE
1. Access the https://www.gst.gov.in/.The GST Homepage will be displayed:
2. Login with your credentials
The GST Portal has given the option to submit a grievance either before or after logging in to its Portal. However, payment-related grievances can only be submitted after logging.
3. For the payment-related complain, Services Tab > Select the Payment > Click on grievance against payment.
4. Click on the Grievance against payment( GST PMT- 07) the page will open.
The Grievance / Complaints page will be displayed. The Submit Grievance section will open by default.
- In case you have already filed a grievance and you are filing the grievance again, enter the previous grievance ID in the Previous Grievance Number field.
After selecting the option, you need to fill in the required details. After filling in the details, you can submit a grievance through DSC or EVC:
After selecting the option, you need to fill required details. After filling details, you can submit grievance through DSC or EVC:
(2) ALL OTHER GRIEVANCE
1. Access the https://www.gst.gov.in/.The GST Homepage will be displayed:
GST Portal has given the option to submit grievances both before and after logging in to the GST Portal.
2. In the dashboard at the bottom there is grievance
3. Click on the grievance Redressal portal for GST. The new page will open to report the issue.
4. On click to report the issue the following page will open to raise the concern.
5.Click on I want to lodge the complaint and the page will open. Fill all the appropriate details to fill the complaint and submit the same.
After selecting the option you need to fill required details, after filing details you can submit grievance through DSC or EVC:
Check Status of submitted Grievance
The status of your submitted grievances/complaints can be monitored on the GST Portal, by performing the following steps:
1. Access the https://www.gst.gov.in/.The GST Homepage will be displayed:
2. At the bottom, click on the Grievance redressal portal for GST.
3. After that a new tab will be displayed named Check status. Click on that.
4. Fill the ticket reference number and code and submit. The status will appear.
Now, the status of your submitted grievance result will be displayed.
How to view and download any notice and demand orders
To download or view the notices and demand orders issued by the GST tax authorities,follow these steps-
1. Access the https://www.gst.gov.in/.The GST Homepage will be displayed:
2. Login with your credentials.
3. Go to the Services tab > Select User Services > Click on View Notices and Orders option.
4. Now, you can see the list of All the notices and demands issued to the taxpayer during the period of last one year in chronological order (Descending), with an option to download the notices & demand file.
How to view /download certificates issued by GST tax authority
To view or download the certificates issued by the GST tax authorities, perform the following steps:
1. Access the https://www.gst.gov.in/.The GST Homepage will be displayed:
2. Login with your credentials.
3. Click the Services > User Services > View/Download Certificates command
How to view the application and responses to the queries submitted at the GST portal?
Just follow the simple steps –
1. Access the https://www.gst.gov.in/.The GST Homepage will be displayed:
2. Login with your credentials.
3. Go to the Services tab > Select the User Services > Click on the View My Submissions option.
Now that you know the basics of GST and have gained the basic knowledge of using the GST portal, GST login, and status check, you can make the most of the government’s GST portal (www.gst.gov.in). GST is applicable to individuals and entities having an annual turnover of Rs.40 lakhs (for goods) and Rs.20 lakhs (for services). It is mandatory for individuals and entities to register themselves under GST if they cross the above threshold.
However, registering for GST can be complex, especially for someone who has limited knowledge about it. One of the best ways to ensure accuracy while GST registration and GST filing is to get professional help. Tax2win’s tax experts are highly experienced and can not only help you with GST registration but also help you file your GST returns. Need help with GST services? Book a Tax Expert Now!
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