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GST grievance redressal portal has manifold advantages. Let us take an understanding on such benefits to various stakeholders
Let us understand the step by step process for lodging the ticket (complaint) on this portal.
For this we will first understand the various Services provided by the portal. The GST Grievance Redressal Portal gives these two services namely:
First we will understand that how can we report an issue or complaints on the portal :-
Once you complete the selection of subcategory at the same time you will find a list of FAQs alongside. It will help you understand basic and most common queries resembling to your category and subcategory selection.
So we can say that complaints can be lodged by
GSTIN:- GST number of registered person
ARN :- Applicant Reference Number
ARN :- Applicant Reference Number
Your complaint is now submitted and on successful submission the system will generate 15 digit reference number. You can also save or print the acknowledgment for future reference or communication.
We have already understood the process of filing a complaint by the registered taxpayer. Let us now take a complete walkthrough of the process to be followed by the unregistered person / taxpayer for registering a complaint on GST Grievance Redressal Portal.
For this, follow the common process of lodging complaint as explained above. Additionally, unregistered person needs to choose “No” as given in the image below. This will enable the user to file complaint as an unregistered users
Let us understand the process in case of complaints made by Unregistered person
You have successfully filed the complaint. But what after that?? Whether your query is still pending or it has been processed further? There might be a lot of things coming in your mind. For this the government has given the option to check ticket or Issue status on its GST Grievance Redressal Portal.
For this, there is a very easy option given by the GST Grievance Redressal Portal. So, Let us understand the complete process sequentially.
To know more about GST portal, Read Here!!
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