GST Seva Kendra: All You Need to Know

What is GST Seva Kendra?

GST Seva Kendra centres are one-stop GST facilitation centers that were established by the Ministry of Finance in 2017. GST Seva Kendras were established to serve the GST taxpayers and businesses by providing required assistance on GST laws and GST filings. Any GST taxpayer or any entrepreneur can approach the nearest GST Seva Kendra to seek assistance or resolve doubts on GST.

---

What is the Importance of GST Seva Kendra?

GST seva Kendra served as an invaluable resource for taxpayers seeking help regarding GST-related matters. These centers provided assistance with GST registration, compliance, and return filing, helping businesses avoid penalties and legal issues. GST seva kendras played an important role in making sure that the GST laws were implemented accurately.

---

What are the Services Offered at GST Seva Kendra?

Here are the various services offered by the GST Seva Kendras -

• GST Registration - It provides GST registration services for new taxpayers, ensuring they get their GSTIN easily. It simplifies the new businesses entering the system.
• GST Return Filing - GST Seva Kendras provides assistance in filing GST returns on time and accurately, thus avoiding penalties and maintaining compliance.
• Compliance Support - These kendras also provide compliance support by guiding the taxpayers through the GST laws and regulations and the latest updates. This ensures that businesses are aware of their legal obligations to ensure better compliance.
• Query Resolution - They also address GST-related queries of taxpayers and offer personalized solutions for the same. This helps them resolve their GST-registered problems quickly and effectively.
• Educational Support - These GST Seva Kendras also play a crucial role in educating people about the GST laws, amendments, and procedures.

---

How to find a GST Seva Kendra?

The Central Board of Indirect Taxes and Customs (CBIC) has established over 8,000 GST Seva Kendra offices across all districts in India. Taxpayers can connect with the nearest center based on their jurisdiction. The presence of numerous offices in major cities also makes these kendras easily accessible.

For example, Delhi has 202 GST Help Desk offices, Kolkata has 194, Mumbai has 178, and Bangalore has 50. Other major cities like Hyderabad, Chennai, Pune, and Ahmedabad have 70, 55, 40, and 59 offices, respectively. These centers ensure that every GST-registered taxpayer and business can get their GST-related queries resolved efficiently.

---

Benefit of GST Seva Kendra

As a facilitation centre, GST Seva Kendra centres are established on the initiative of CBIC, and the Ministry of Finance and Department of Revenue to help the taxpayers.

GST Seva Kendra centres are entrusted with the responsibility to assist all taxpayers with special focus on the small and medium traders in having a better understanding of the GST laws and procedures. The GST Seva Kendra centres are aimed at enhancing legal compliance through trust-based interactions between the tax administrators and taxpayers.

GST Seva Kendra is manned by dedicated GST Seva Officers who work under the close supervision of senior functionaries. GST Seva Officers are especially trained in all aspects of the GST law, procedures and IT and their responsibility is to guide and assist taxpayers in fulfilling their legal obligations.

Taxpayers are encouraged to visit the GST Seva Kendra for resolving their doubts or for seeking any information or documents. They may also contact the GST Seva Kendra by phone or email.

---

Assistance provided by GST Seva Kendra

GST Seva Kendra offices provide complete assistance related to GST laws such as

Registration

Migration of existing taxpayers, procedure & forms for registration, supporting documents for registration, resolving technical issues, if any, in obtaining registration, cancellation of registration penalty, and implications of not obtaining registration.

CGST, IGST, and SGST

GST Seva Kendra officers help taxpayers and businessmen understand the meaning, scope, applicability, and statutory provisions regarding topics such as -

• Taxable territory
• The distinction between CGST, SGST, IGST, UTGST.
• Treatment of inter-state sales and intra-state sales.

Rates of CGST, IGST, and SGST

GST Seva Kendra officers help in understanding the tax rates for goods and services under CGST, IGST, and SGST for intra-state and inter-state supplies including imported goods.

Tax exemption

There are various types of GST payment exemptions, GST Seva Kendra officers help in understanding the conditions and laws to avail them.

Composition scheme

Queries regarding Scope and eligibility, records and returns, and inadmissibility of input tax credit for the composition scheme taxpayers is resorted to.

Rules governing CGST/IGST

Various rules are created under GST laws covering different business sectors. This Seva Kendra helps in understanding the applicability and scope of various rules depending on your current business.

Value of supplies

How to determine the value of supply, co-components to be included/ excluded in value, treatment of discounts, free gifts, captive consumption, reimbursement of expenditure, related party transactions, the value of goods supplied to the company located in another State, including sales and purchase of second-hand goods, etc.

GST Invoices

The invoicing rules under the GST Act and GST rules are predefined, GST Seva Kendra help in understanding the formats of invoices in detail.

HSN Codes and SAC Code

HSN codes are the unique codes assigned to each product in the GST rules book. While filing GST, HSN codes are very helpful in saving time. GST Seva Kendra Centre helps in giving complete assistance on HSN and SAC codes

GST E-way bill

GST Seva Kendra helps in understanding the concept and purpose of the E-way bill, how to obtain an E-way bill, and the responsibility of the transporter. The GST seva officers will give assistance on the implication of not obtaining E-way bills, etc.

GST Input Tax credit

The process of taking credit for the input taxes paid on supply defines the term input tax credit. ITC has been defined as a credit of IGST/CGST/SGST charged on any supply of goods and or services used or intended to be used in the course or furtherance of the business, and export/import includes the tax payable under reverse charge.

Payment of GST

Depending on the type of business, GST payment is made monthly, quarterly, or yearly.

GST Returns

GST Seva Kendra centers give complete information on how the GST returns are to be filed by different categories of taxpayers. They also spread awareness among taxpayers about the time limit for filing a refund claim, interest for delay in sanctioning the refund claim, getting show cause notice for rejecting refund claims, and problems in filing refund claims, etc. These kendras also help taxpayers avoid errors and inaccuracies while filing their GST returns.

If you are also struggling with GST-related issues, you can either visit your nearest GST Seva Kendra for GST support or hire a tax expert from Tax2win. Tax2win’s experts are highly experienced and can help you with GST filing and registration services. In addition to this, our experts can also answer your GST-related queries. Let experts handle your tax struggles. Hire an expert now!

---