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PAN 2.0: How to Apply and Get a New PAN

Updated on: 07 Dec, 2024 12:28 PM

PAN 2.0 is an upgrade to the existing PAN system, launched by the Income Tax Department to enhance the efficiency and security of issuing and managing Permanent Account Numbers (PAN). This initiative introduces a QR code on PAN cards for quick online verification and aims to provide e-PAN cards to applicants' registered email IDs free of charge. A nominal fee applies for a physical PAN card. Importantly, existing PAN cards will remain valid even without the QR code.

In this article, we’ll explore the features and benefits of PAN 2.0 and guide you on how to apply for the upgraded PAN card. Whether you’re a current PAN cardholder or a new applicant, understanding PAN 2.0 will help you take full advantage of this enhanced system.

What is PAN 2.0?

The Income Tax Department has launched PAN 2.0 to enhance the issuance and management of Permanent Account Numbers (PAN). Under this initiative, applicants will receive e-PAN cards containing a secure QR code, delivered directly to their registered email addresses at no cost. However, a nominal fee applies to those requesting a physical PAN card. Existing PAN cards will remain valid even if they do not feature the QR code. This update aims to streamline processes and ensure greater security in PAN management.


What are the Features of PAN Card 2.0?

The new PAN Card 2.0 system introduces several key advancements to enhance security, accuracy, and efficiency. These include:

  • QR Code Integration: The PAN 2.0 card features a QR code for instant verification and easy access to taxpayer details.
  • Advanced Data Analytics: Cutting-edge technology helps detect and prevent fraudulent activities more effectively.
  • Mandatory Aadhaar Linkage: Aadhaar linkage is now mandatory for enhanced verification and fraud prevention.
  • Unified Digital Platform: A single platform consolidates all PAN services, streamlining online management for users.
  • Eco-Friendly Operations: By going paperless, PAN 2.0 reduces environmental impact and operational costs.
  • Enhanced Cybersecurity: Improved measures safeguard taxpayer data from unauthorized access and breaches.
  • Real-Time Validation: Immediate validation of PAN details improves accuracy and reduces errors.
  • Secure PAN Data Vault: A dedicated vault ensures the safe storage of PAN data, strengthening privacy and security.

Benefits of PAN Card 2.0

The PAN 2.0 initiative introduces an upgraded PAN card with advanced features like a QR code, ensuring greater security and efficiency. This enhanced design helps safeguard identity and financial data while minimizing fraud risks through quick and secure verification. Below are the key advantages of the PAN 2.0 card:

  1. Streamlined Verification - The QR code allows instant scanning for quick and accurate identity validation. This feature speeds up verification processes, benefiting both users and organizations conducting checks.
  2. Enhanced Security - The QR code stores encrypted personal details, including the user’s name, date of birth, and PAN number. Access to this data requires authorized scanning tools, making it nearly impossible to alter or duplicate the card.
  3. Fraud Prevention - Advanced encryption prevents unauthorized duplication or counterfeiting of the PAN card. The secure QR code ensures that the embedded information is protected from tampering.
  4. Digitized Application Process - The PAN 2.0 initiative digitizes the entire process for applying, updating, or reissuing a PAN card. This shift to online operations minimizes paperwork and allows users to easily track their applications.
  5. Updated Information Maintenance - User details are automatically synchronized with the latest formatting and requirements of the Income Tax Department. Outdated or inconsistent information is corrected during the digitized application or replacement process.
  6. Regulatory Compliance - The upgraded PAN card aligns with updated government security protocols, supporting efforts to enhance the integrity of the financial system and reduce misuse or errors.
  7. Accessibility for Updates and Corrections - Users can update details like their name or date of birth for free. This ensures a smooth transition to the PAN 2.0 system without unnecessary costs.
  8. Eco-Friendly Operations - The paperless system reduces environmental impact by eliminating traditional card production and distribution processes.

Eligibility for PAN 2.0

To apply for PAN Card 2.0, individuals must meet eligibility requirements and submit the necessary documents for verification. Here's a breakdown for existing PAN holders and new applicants:

Existing PAN Cardholders

  • If you already have a PAN card, you are automatically eligible for the PAN 2.0 upgrade.
  • Simply request the QR-enabled PAN without needing to reapply.

New Applicants

New applicants must meet the standard eligibility criteria and provide the following documents:

  1. Proof of Identity: Aadhaar Card, Voter ID, Passport, or Driving License.
  2. Proof of Address: Utility Bills, Bank Statements, or Rent Agreements.
  3. Proof of Date of Birth: Birth Certificate, School Leaving Certificate, or Passport.

Documents Required for PAN 2.0 Application

To apply for PAN 2.0, you need to submit specific documents for verification. Ensure all provided documents are up-to-date, accurate, and meet the required guidelines to avoid processing delays.

1. Proof of Identity (PoI)

Submit one of the following to verify your identity:

  • Aadhaar Card
  • Passport
  • Driving License
  • Voter ID Card

2. Proof of Address (PoA)

Provide a document to confirm your residential address. Acceptable options include:

  • Recent Bank Statement (typically from the last 3 months)
  • Rent Agreement (if applicable)
  • Recent Utility Bill (electricity, gas, or water, dated within the last 3 months)
  • Aadhaar Card (if it displays your current address)

3. Proof of Date of Birth (DoB)

Use one of these documents to verify your date of birth:

  • Birth Certificate
  • School-Leaving Certificate
  • Passport

Step-by-Step Process for PAN 2.0 Application

You can apply for the PAN 2.0 card by following the simple steps given below -

Step 1. Visit the NSDL website
Go to the official PAN request page on the NSDL portal.

Step 2. Enter your PAN number and other personal information.
Fill in the following information in the NSDL page -

  • PAN (Permanent Account Number)
  • Aadhaar Number (Mandatory for individuals only)
  • Date of Birth

Step 3. Choose the OTP Delivery Method and Validate the Details
Once the system displays your information, you will be required to choose the method for receiving the OTP or One Time Password. You can choose to receive the OTP via email or SMS. After choosing the OTP delivery method, you will receive a 6-digit OTP. Enter the OTP on the website of NSDL and validate your details.

Note: the OTP is valid for 10 minutes so make sure to enter it properly.

Step 4. Agree to Terms and Conditions
After entering the OTP and validating your details, you must read and agree to the terms and conditions presented on the NSDL website. After agreeing to the terms, you can proceed with the payment.

Step 5. Payment and Final Submission
Select the mode of payment (credit card/debit card, net banking) and confirm the payment amount.
After making the payment, PAN 2.0 card will be delivered in PDF format to your registered email ID within 30 minutes of payment processing.


Difference Between PAN Card and PAN Card 2.0

The table below highlights the difference between PAN card and PAN 2.0 -

Feature PAN Card PAN Card 2.0
QR Code No QR Code Includes a QR Code for quick verification.
Format Traditional plastic card with the PAN number. Same PAN number, but with a QR code.
Verification Method Manual verification of details. Verification is done by scanning the QR code.
Security Features Photograph, Signature Better security with QR code that can be scanned to establish authenticity and validity.
Digital Version Only available in physical form. Available as both physical PAN Card and e-PAN.
Cost Charges are applicable for issuing physical PAN cards. Issued free of cost
Purpose Used for tax-related purposes, such as filing returns, financial transactions, etc. Used for same purposes as PAN card.
Processing Time Physical card can take longer to receive. e-PAN is delivered within minutes to the registered email.
Use in Transactions Used for financial transactions, tax filings, etc. It has the same use, with easier verification due to the QR code.

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Frequently Asked Questions

Q- What is PAN 2.0?

The PAN 2.0 Project is an e-Governance initiative by the Income Tax Department (ITD) designed to modernize and streamline taxpayer registration processes. Its primary goal is to improve the quality of PAN services by leveraging the latest technology.


Q- Do I need to change my PAN card under PAN 2.0?

No, the PAN card will not change unless the PAN holder requests an update or correction. Existing valid PAN cards remain valid under the PAN 2.0 system without requiring any changes.


Q- How to identify and surrender extra PAN?

As per the Income-tax Act, 1961, individuals are prohibited from holding more than one PAN. If multiple PANs are detected, the individual must promptly notify their Jurisdictional Assessing Officer and take steps to surrender the additional PANs for deactivation.

The PAN 2.0 system enhances this process by incorporating advanced logic to detect potential duplicate PAN requests. It also includes a centralized mechanism for resolving such issues, significantly reducing the chances of individuals holding multiple PANs.


Q- Can individuals update their PAN details such as name, address, and spelling corrections under the PAN 2.0 project?

Yes, existing PAN holders can update their details free of charge once the PAN 2.0 project is launched. Until then, PAN holders can make changes to their email, mobile number, and address using the Aadhaar-based online facility available on the NSDL and UTIISL websites.


Q- If new PAN cards are QR code enabled, will older ones continue to function as it is? What will QR code help us with?

The QR code feature has been included in PAN cards since the 2017-18 period and will continue in the PAN 2.0 project with enhancements, such as dynamic QR codes that display the latest PAN database information. PAN holders with older cards without a QR code can apply for a new card with this feature, available under both the existing PAN 1.0 system and the PAN 2.0 system.

The QR code enables the validation of PAN details and provides comprehensive information, such as the holder's name, date of birth, and photograph, when scanned using a compatible reader application.


CA Abhishek Soni
CA Abhishek Soni

Abhishek Soni is a Chartered Accountant by profession & entrepreneur by passion. He is the co-founder & CEO of Tax2Win.in. Tax2win is amongst the top 25 emerging startups of Asia and authorized ERI by the Income Tax Department. In the past, he worked in EY and comes with wide industry experience from telecom, retail to manufacturing to entertainment where he has handled various national and international assignments.