Features and Benefits of the New Income Tax e-Filing Portal

ITR Existing Portal	www.incometaxindiaefiling.gov.in
ITR New Portal	www.incometax.gov.in

Features of the New e-filing portal

All-new mobile app

The new income tax portal is available on mobile phones. Now, the taxpayers are able to access all key functions, including filing returns, submitting responses, etc., from the mobile app.

Multiple options for on-portal tax payments

The new ITR filing portal enables new tax payment options like net banking, UPI, credit card, & RTGS/NEFT. The taxpayers are able to pay taxes using such payment methods from any account in any bank. This will simplify the current tax payment processes and promote digital transactions.

More user-friendly portal

The income tax portal 2.0 (www.incometax.gov.in) is more user-friendly than the old portal. The new portal is integrated with immediate ITR processing, leading to quick refunds to taxpayers. Before it took around 30-45 days for a taxpayer to receive ITR refunds after filing an ITR. However, it is expected that the new portal will reduce this refund wait time for taxpayers.
Moreover, taxpayers are able to file their income tax returns using free-of-cost ITR preparation utilities (online/offline). Taxpayers without any tax knowledge are able to file ITR on the new income tax portal smoothly.

Single dashboard for all actions

The new income tax portal shows all interactions, uploads, and pending actions against PAN in a single dashboard. It will be easy for taxpayers to respond, submit, or view any communication from the department.

24*7 support for taxpayer queries

The income tax department has set up a new customer care center to address taxpayer queries faster than ever. The 24*7 support team assists taxpayers with immediate answers using FAQs, tutorials, videos, and chatbot/live agent.

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Benefits of Income Tax Portal in India

Here are the key advantages of utilizing the income tax portal:

• The integration of the new portal with the ITR processing system facilitates swift refunds for taxpayers, ensuring a user-friendly and efficient experience.
• The new income tax portal provides benefits such as complimentary ITR preparation software for ITR 1 and 4 (both online and offline) and ITR 2 forms (offline).
• Taxpayers can utilize the portal to file income tax forms, respond to various scrutiny processes, and engage with a diverse range of tax professionals.
• Users have the option to upload all their professional details, which can be conveniently accessed when it's time to file Income Tax Returns (ITRs).
• The dashboard feature on the new portal assists taxpayers in managing various interactions, and it allows them to track pending requests.
• The newly established call center is equipped to address inquiries related to online income tax filing, simplifying the process of tax payment through the portal.

These are some salient features of the new ITR filing portal. ITR filing is easier than ever with the new Income Tax Portal. Still, if you need help filing your ITR, you can get help from our tax experts who can further simplify the process of ITR filing for you.

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