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Launch of Income Tax India New E-filing Portal

Updated on: 26 Apr, 2023 05:29 PM

Did you know that the old income tax portal- was last operational from 1st June to 6th June (midnight) 2021?

The New Income Tax Portal- is live from 7th June 2021, and onwards.

The new e-filing portal is user-friendly and convenient and provides taxpayers with a modern, seamless experience.

ITR Existing Portal
ITR New Portal

Yes, you read it right! The old portal ( was shut down due to the preparation of a new launch and migration of data to the Income Tax Portal 2.0 ( for a brief period of 6 days i.e. from 1st June 2021 to 6th June 2021. In this time, CBDT has asked the taxpayers to complete all their urgent tasks involving any submission, upload, or download before 1st June 2021 to avoid any difficulty during the blackout period.

The government was planning the revamp of the income tax website for a long time to provide simpler ways of tax filing for taxpayers in India.

Features of New e-filing portal:-

  1. All-new mobile app -The new income tax portal is available on mobile phones. Now, the taxpayers are able to access all key functions, including filing returns, submitting responses, etc., from the mobile app.

  2. Multiple options for on-portal tax payments -The new ITR filing portal enables new tax payment options like net banking, UPI, credit card, & RTGS/NEFT. The taxpayers are able to pay taxes using such payment methods from any account in any bank. This will simplify the current tax payment processes and promote digital transactions.

  3. More user-friendly portal -The income tax portal 2.0 ( is more user-friendly than the old portal. The new portal is integrated with immediate ITR processing, leading to quick refunds to taxpayers. Before it took around 30-45 days for a taxpayer to receive ITR refunds after filing ITR. But, it is expected that the new portal is reduced this refund wait time for taxpayers.

    Moreover, taxpayers are able to file their income tax returns using free-of-cost ITR preparation utilities (online/offline). Taxpayers without any tax knowledge are able to file ITR on the new income tax portal smoothly.

  4. Single dashboard for all actions -The new income tax portal show all interactions, uploads, and pending actions against PAN in a single dashboard. It will be easy for taxpayers to respond, submit or view any communication from the department.

  5. 24*7 support for taxpayer queries -The income tax department has set up a new customer care center to address taxpayer queries faster than ever. The 24*7 support team assist taxpayers with immediate answers using FAQs, tutorials, videos, and chatbot/live agent.

These are some salient features from the new ITR filing portal. We will keep you posted with all the new features in the future as well. Till then, stay tuned & stay safe!

Frequently Asked Questions

Q- What is the new e-filing portal of Income Tax India?

The new e-filing portal of Income Tax India is a web portal designed to facilitate easy and seamless e-filing of Income Tax Returns (ITRs) and other related services by taxpayers.

Q- What are the key features of the new e-filing portal?

The key features of the new e-filing portal include a user-friendly interface, mobile app, single dashboard for all interactions with the tax department, pre-filled ITR forms, real-time tracking of returns, e-verification of returns, and many more.

Q- Is it mandatory to register on the new e-filing portal?

Yes, it is mandatory for all taxpayers to register on the new e-filing portal of Income Tax India in order to file their ITRs or avail of any other related services.

Q- How can I register on the new e-filing portal?

You can register on the new e-filing portal by providing your PAN, mobile number, and email address. You will then receive an OTP on your mobile number and email ID, which you need to enter to complete the registration process.

Q- Can I file my ITR on the new e-filing portal?

Yes, you can file your ITR on the new e-filing portal of Income Tax India. The portal offers pre-filled ITR forms based on your income and tax data, making the filing process easier and more convenient.

Q- Can I track the status of my ITR on the new e-filing portal?

Yes, you can track the status of your ITR on the new e-filing portal in real time. You will receive updates on the progress of your return, such as when it has been received, processed, and refunded (if applicable).

Q- Are there any charges for using the new e-filing portal?

No, there are no charges for using the new e-filing portal of Income Tax India. It is a free service provided by the government to taxpayers.

Q- What if I face any technical issues while using the new e-filing portal?

If you face any technical issues while using the new e-filing portal, you can raise a service request on the portal or contact the helpdesk for assistance. The helpdesk is available 24x7 to resolve any issues or queries you may have.

CA Abhishek Soni
CA Abhishek Soni

Abhishek Soni is a Chartered Accountant by profession & entrepreneur by passion. He is the co-founder & CEO of Tax2win is amongst the top 25 emerging startups of Asia and authorized ERI by the Income Tax Department. In the past, he worked in EY and comes with wide industry experience from telecom, retail to manufacturing to entertainment where he has handled various national and international assignments.