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Updated on: 07 Aug, 2023 05:00 PM

After easy tax preparation form, online filing of the Income Tax return, establishment of Aaykar Seva Kendra for tax return help. The Income Tax Department has taken another step to promote easy communication of assesses with the government, They will now allow tax payers to send replies to income tax notices via their registered e-mail addresses.

To achieve this modernization in its communication channels, the department has issued comprehensive guidelines for communication through emails. This move is going to accelerate the shift to paperless procedures and hopefully lead to lesser visits to the Income Tax Department.

For sending notices through email, the department will communicate through email address provided by the assessee himself or in the last return furnished by him. For companies, the mail address provided by the firm or the one registered under Ministry of Corporate Affairs (MCA) that is also available on the website of MCA will be used.Moreover, the assessing officer will use his official designation based mail id under the domain name for communication.

Assesses also have an option to furnish a letter to the Assessing Officer (AO) to provide any other email address for communication.

The guidelines have also specified that any email that is in response to the notice sent on registered mail-id of the assesse will be treated as a valid response for the purpose of proceedings.

This system will be used by the department to issue all statutory notices/questionnaires or any other correspondence including but not limited to notices u/s 143(2) and 142(1) of the IT Act, 1961. A scanned copy of the notice will be attached in the mail sent to the assessee. For response, the assessee has to attach all supporting documents as PDF (Portable Document Format) Files in his email to the assessing officer.

In case the email in not delivered to the assessee on his primary email address, it will be sent to other addresses available with the IT Department. Further, all electronic communication between the assessee and the department will be stored in the department's database while the status of communication will be displayed on the Income Tax Portal in the assessee's "My Account" section of his efiling account.

This move is a welcome one as it will bring transparency and promptness in the working of the income tax department. Further, it will lead to a paperless tax system in the long-run.

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CA Abhishek Soni
CA Abhishek Soni

Abhishek Soni is a Chartered Accountant by profession & entrepreneur by passion. He is the co-founder & CEO of Tax2win is amongst the top 25 emerging startups of Asia and authorized ERI by the Income Tax Department. In the past, he worked in EY and comes with wide industry experience from telecom, retail to manufacturing to entertainment where he has handled various national and international assignments.