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NDNC Registry

What is the NDNC registry?

Frequent marketing and unwanted calls from telemarketing who try to sell various products and services are annoying. The Telecom Regulatory Authority (TRAI) launched the National Do Not Call (NDNC) Registry in 2007 for those who want to get rid of these calls. The NDNC registry is a database of phone numbers that have opted out of getting telemarketing calls. Any telemarketing in India, including banks, insurance companies, and other businesses, must check the NDNC registry before making any call and respect the choice of the consumers.


How does NDNC Registry work?

Those who want to stop receiving telemarketing calls can register their phone number in the National Customer Preference Register (NCPR), known as the Do Not Disturb (DND) registry. DND service is provided by the Telecom Regulatory Authority of India (TRAI) to protect the privacy of Indian consumers. Consumers can register their number by sending an SMS ‘STOP’ to 1909. After registering, telemarketers will no longer be allowed to call you unless consumers consent.  Anyone still getting unwanted calls can report it, and telemarketers may face penalties from TRAI.


Exceptions to the NDNC Registry

The NDNC registry does not cover some numbers. For instance, telemarketers can call their existing customers or those who have agreed to receive telemarketing calls. Moreover, calls for charity, surveys, and political campaigns are not subject to the NDNC registry